As a Dutch citizen you are always connected to the bureaucratic system. This system structures and limits the lives and opportunities of everyone; it is the context in which we live. We are confronted by the system almost daily, yet at the same time it is hard to detect. It is like a massive machine that is soundless and invisible, yet ever present. To have any real influence is virtually impossible: as citizens we cannot speed-up, change or ignore the procedures. We will always be subordinate.
File A701 is an investigation into this bureaucratic system. Here I attempt to investigate and clarify the system, and determine whether I, as a citizen, can have any influence. It is important to be aware of the system that we are all part of. Knowledge ensures a less inferior position and therefor creates more opportunity. However, this file is incomplete: bureaucracy will never show itself completely. It seems to have been made to be impenetrable and that is exactly what triggers me to try and penetrate it.
In this file I have studied the bureaucratic system by focussing on the relationship between citizens and the municipality.